Who We Are

Watercare Laboratory Services is one of the largest water, wastewater and environmental laboratories in New Zealand. We also have the largest air quality monitoring and testing operation in the country.

We are a division of Watercare Services Ltd who supply drinking and wastewater services to the Auckland region and is the 5th biggest company in New Zealand by asset value.

We have been operating since the 1950's and have IANZ accredited laboratories in both the North and South Island. Locations of laboratories are Auckland, Queenstown and Invercargill.

Our laboratories test drinking and wastewater for over a third of the population of New Zealand and we are also highly active in the State of Environment monitoring sphere, which we consider to be one of our core markets.

Our air quality group provides services for the monitoring of ambient air quality, stack emissions and odour. We have the only IANZ accredited odour laboratory in New Zealand.

We are a highly professional organisation with extremely high standards in health and safety, environmental concerns and sustainability. Our robust quality systems ensure excellence in all aspects of laboratory services.

Our laboratory team is made up of approximately 80 full time personnel who carry out 870,000 analyses on over 102,000 samples each year and in addition, continuously monitor air quality at a number of sites across New Zealand.

Our laboratory is made up of five analytical departments including: microbiology, inorganic chemistry, organic chemistry, air quality and sampling logistics.

All members of our management team maintain day to day responsibilities for the operation of the business and are based at our main laboratory in Auckland. The management team is committed to the continued growth and success of the laboratory which is driven by excellence in quality of service.

We pride ourselves on our focus on client relationships and we use a consultative approach in order to fully understand our clients' requirements.

We endeavour to become a seamless extension of clients' operations and through this way of operating, develop a culture of trust and partnership. Long-term partnerships form as a result of this approach and some our clients have used our services for well over ten years.‚Äč

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